Policy - PowerGemz

Shipping

Processing time

The time I need to prepare an order for shipping varies. For details, see individual items.

Estimated shipping times

  • Canada : 7 - 21 business days
  • Mexico : 7 - 21 business days
  • North America : 3 - 5 business days
  • Europe : 7 - 21 business days
  • Australia, New Zealand and Oceania : 7 - 21 business days
  • Latin America and the Caribbean : 7 - 21 business days

I'll do my best to meet these shipping estimates, but can't guarantee them. Actual delivery time will depend on the shipping method you choose.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Payment Options

Secure options
  • Accepts Etsy gift cards

Returns & Exchanges

I gladly accept returns, exchanges, and cancellations

Just contact me within: 14 days of delivery

Ship items back to me within: 30 days of delivery

  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
  • Conditions of return

    Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

    Questions about your order?

    Please contact me if you have any problems with your order.

    Privacy policy

    PowerGemz Privacy Policy

    This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from https://www.etsy.com/shop/PowerGemz (the “Site”).

    ETSY is an online marketplace made up of over 1 million individual shops. The information you provide to Etsy for transaction purposes is governed and stored by Etsy. As a seller on Etsy, I am bound to their policies. If you have questions relating to the way Etsy uses your information, please refer to the Etsy Privacy Policy here: https://www.etsy.com/legal/privacy.

    PERSONAL INFORMATION WE COLLECT

    When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”

    We collect Device Information using the following technologies:
    - “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.

    Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, shipping address, email address, and phone number. We refer to this information as “Order Information.”


    When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

    HOW DO WE USE YOUR PERSONAL INFORMATION?

    We only use customer information to fulfill orders. Your personal information (name and address) as provided to me by Etsy will only be used by me as needed to provide my services. I may use your information to fulfill your order, to settle disputes, or to provide customer support. I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to (a) respond to legal process or to government requests (i.e. taxes) (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers or others. If and when required, we will communicate with you about your order status using the Etsy “convo” platform.

    I have no access to your payment account details: Etsy Payments and PayPal process your financial information independently of me.

    We use the Device Information that we collect to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

    SHARING YOUR PERSONAL INFORMATION

    We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Etsy to power our online store--you can read more about how Etsy uses your Personal Information here: https://www.shopify.com/legal/privacy. We also use Google Analytics to help us understand how our customers use the Site--you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

    Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

    As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

    You can opt out of targeted advertising by visiting the Digital Advertising Alliance’s opt-out portal at http://optout.aboutads.info/.

    DO NOT TRACK
    Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

    If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

    Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including Canada and the United States.

    DATA RETENTION
    Your transaction information will be stored on the Etsy system as long as I have my store on Etsy or until Etsy deletes it. I will not spam you or solicit you using the information provided to me.

    CHANGES
    We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

    CONTACT US
    For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at mbecerril2002@gmail.com or by mail using the details provided below:

    11705 N Miracle Ln, Florence, AZ, 85132, United States

    Legal imprint